Article 1 - General Scope and Subject Matter
The following General Terms and Conditions (T&C) govern the relationship between you as a customer and our company when interacting via our website and/or the Pure Costa Blanca application. By navigating and/or interacting with our website and/or application, you expressly agree to these T&C without any reservation or objection. Our company reserves the right to change or adapt these T&C at any time and without prior notice. These T&C apply immediately as soon as they are published on our website and/or application and/or sent to you by any means. Please read these General Terms and Conditions carefully before using, interacting with, or opening our website and/or application. By agreeing to these T&C, you declare that you have at least reached the legal age of majority in your country, state, or province of residence. If you are a minor, you declare that you have all rights and consent from your legal representatives to use our services. If you have not yet reached the legal age of majority, you may not use our Services. You are not permitted to use our services, website, and/or application for illegal or unauthorized purposes. You may not attempt to hack our services, modify their use or features, send viruses, or carry out or attempt to carry out any other form of attack on our services. Nor may you attempt to compromise the integrity of our services.
Article 2 - Content and Intellectual Property
The content offered in our Services may or may not be freely accessible. Some content may require logging in or having a valid paid subscription (IAP, restricted content, or sections). If an account or registration is required for certain content, please refer to Article 4 (Registration Process) to know how to access our Services. The content of our Services is intended for personal, non-commercial use. All materials available on our Services are protected by copyright and/or intellectual property rights. Additionally, some content may be protected by other rights such as trademarks, patents, trade secrets, database rights, sui generis rights, and other intellectual or proprietary rights. The user of our Services is not permitted to reproduce any content made available through our Services in whole or in part. The user shall also not reproduce any of our logos, names, visual identities, etc., nor shall they attempt to reproduce, copy, or produce mere copies of our Services. The user shall not modify, copy, paste, translate, sell, exploit, or transmit for free or for a fee any of the content, text, photos, images, drawings, audio content, podcasts, or any other content available on our Services.
Article 3 - Subscription and Payment (Duration, Recurring Payment, Auto-renewal) Price
The applicable subscription costs are shown before the ordering process is completed. Check how the Apple Store and Google Store handle tax processing and pricing. Any changes in taxes apply immediately to the subscriptions. Regarding changes in costs or rates, our company reserves the right to change costs or rates at any time and without prior notice.
- Payment and Costs
Available payment methods are shown to the customer upon sign-up. Electronic payments are only shown if available. Payment methods may vary. All your bank details, credit card details, and other payment methods are encrypted and are never stored on our website and/or application. We use external solutions to process your payment. We reserve the right to change costs at any time. If you do not agree with the price change, you can stop using our Services at any time before the renewal payment takes place.
- In-App Purchases (IAP) to access restricted content (articles, videos, blog, unlocking exclusive content or features)
If you have subscribed via a third party, such as Google Play, Apple App Store, or another third party, these General Terms and Conditions may not apply to you. In that case, you enter into a contract for such products with the third party and not with our Company. Our Company is not liable for claims regarding purchases made through a third party. You must contact that third party directly. Our Company accepts no liability or responsibility regarding problems or difficulties related to IAP purchases, as these are conducted through third-party platforms.
- Restoring your Subscription, Digital Content, or In-App Purchases
If you have made In-App Purchases (IAP) via a third party, you may be able to restore your previous purchases. This can be done via the link within our Application and/or website. Apple Terms of Use End User License Agreement (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/1
Article 4 - Registration Process
Our company may or may not require our customer to register first to access part or all of the application and/or website. Each registration is intended solely for one user, and you are prohibited from sharing your login details or your account with anyone else. We may cancel or suspend your access to our Services if you share your login details. Report it to us immediately at info@purecostablanca.com if you believe your login details have been compromised.
- Registration
If registration is required to access our website and/or application, the customer must first register by creating an account. To do this, the customer must complete the registration form available on our website and/or application. The customer chooses a login and a password linked to a valid email address. By doing so, the customer agrees to keep their login details confidential and secure at all times and not to communicate them to third parties. Unauthenticated access may also be granted on our website and application. The customer must treat their login details confidentially at all times and not share them with anyone. Our company is not liable or responsible for any unauthorized use, modification, or access to the customer's account, even if fraudulent access is obtained using the customer's account or bank details.
- Signing in with third-party authentication, including but not limited to, «Sign-in with Apple», Facebook, and X (Twitter) authentication
These third-party services may be implemented within our application and/or website to help you sign in in addition to creating an account directly on our Services. You can choose to register an account directly via the embedded registration form or use third-party authentication mechanisms. These external providers are not affiliated with our company, and therefore you should check and read their privacy policy and other legally binding documents governing their services. By using third-party authentication, you allow third-party applications and/or platforms to access some of your personal data. The relationship between you and the platform is outside the control of our company. By using third-party authentication, these platforms or applications—depending on how you have configured your account on their website—may post messages, access, send, transfer, or use personal data in accordance with their own privacy rules and general terms and conditions. These are just examples of what a third-party platform can do when you have granted them access to your data. If you are unsure about how your data is managed when using these authentication services, you should not use them and should use our embedded account registration.
Article 5 - Warranties
The content offered by our Services is provided to the user "as is" and "as available". We cannot guarantee that the content provided is accurate, truthful, or error-free. The user uses our content at their own risk. We are not responsible if any content on our Services is inaccurate or incorrect.
Article 6 - Content Moderation (chat, comments, etc.) and User-Generated Content
If our user uploads, posts, or submits any form of content to the Services, you represent to us that you have all necessary legal rights to upload, post, or submit such content. You will not publish, distribute, or upload content that is offensive, fake news, obscene, pornographic, or illegal. Additionally, you may not attempt to impersonate someone else or use a false identity to use, access, or publish content on our Services. You may not use our Services to transmit any form of malware, viruses, cryptolockers, ransomware, or spyware. Users shall not threaten or verbally abuse other users, nor shall they spam the Services. Users shall use respectful language and shall not attempt to abuse or discriminate based on race, religion, nationality, sexual orientation or preference, age, disability, etc. Hate speech is prohibited. Our Company has the right to remove, modify, censor, and delete a customer's content or account if any of the above rules are violated. This will happen without prior justification or notice. The customer will not receive any compensation.
Article 7 - Liability
Our company is not liable in case of network interruptions, viruses, external access, fraudulent use of payment methods, or any other form or type of technical problem or fraudulent access.
Article 8 - Third-Party Links and External Links
Some content available on our website and/or application may contain third-party material and external sources. Links to third-party websites may lead you to websites outside our control that are not affiliated with us. We are not responsible or liable for checking or examining the content or accuracy of third-party websites or external sources. We are therefore not liable or responsible for any damage or misuse while accessing links to third parties or external links or sources on our website and/or application. Carefully read our privacy policy regarding the handling of third-party privacy policies, terms and conditions, and cookie policies.
Article 9 - Disclaimer of Warranties
By using our website and/or application, you agree that we are not held liable or responsible if data on our services is not accurate, truthful, complete, or correct. The information and data provided on our services are for illustration and information purposes only and should not be used for making decisions. Further advice and information should be sought before serious decisions are taken. You use our services at your own risk. Our company reserves the right to change and/or remove the content of our services without prior notice, but our company is not obliged to update the available content of our services. Our company also does not guarantee that the use of our services will be error-free, timely, secure, or uninterrupted. The customer agrees that we may remove services from time to time or add new ones without prior notice. Our services are provided to customers "as is" and "as available" for use, without any warranties or conditions of any kind. In no event shall our company's involved persons be liable for any loss, claim, injury, any indirect or direct damage, incidental, punitive, or special damage of any kind or type. This includes loss of profit, loss of revenue, loss of data, or savings, whether based on tort, contract, liability, or otherwise.
Article 10 - Indemnification
You as a customer of our company agree to indemnify, defend, and hold us harmless from any claim or demand, including attorneys' fees, made by any third party due to your breach of these T&C or any other document binding between you and our company.
Article 11 - Severability
If any part, article, or document of these T&C or any other binding document between you and our company is declared unlawful, void, or unenforceable by a competent court, such provision shall nevertheless be fully enforceable to the extent permitted by applicable law. The unenforceable part shall be deemed severed from these T&C, and such determination shall not affect the validity and enforceability of the remaining provisions.
Article 12 - Termination
All obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement. These T&C are in effect unless terminated by our company or by the customer. The customer can inform our company that they no longer wish to use our services, or they can simply stop using and/or seeking access to our services, websites, and/or application. Our company may terminate this agreement at its sole discretion at any time and without prior notice, whereby the customer remains liable for all amounts still due to our company.
Article 13 - Governing Law and Jurisdiction
Dutch law applies to these T&C. Any dispute arising from these T&C regarding, but not limited to, their validity, interpretation, execution, consequences, etc., shall be submitted to the competent court. The competent court is Rechtbank Gelderland, location Arnhem.
Article 14 - Contact Information
If you have questions about these General Terms and Conditions, you can contact us directly at: info@purecostablanca.com.
- Cancellation and Refunds
If our User cancels their subscription, the cancellation will only apply to future costs associated with that subscription. You can notify us of your cancellation at any time, and this cancellation will take place at the end of your current billing period. You will not receive a refund for the current billing cycle. Users continue to maintain the same access and benefits of your products for the remainder of the current billing period. Depending on where you live and based on applicable laws and regulations, you may be able to receive a partial or full refund. Our Company reserves the right to provide refunds or credits at its own discretion. If IAPs are made within our Services, you should consult the Store's General Terms and Conditions on how to arrange your refund or cancellation. You can check their terms at https://support.apple.com/en-ph/HT204084 for Apple or at https://support.google.com/googleplay/answer/2479637?hl=nl for Google.